Quality & Continual Improvement


In the current dynamic business environment, process quality consulting is crucial for organizations to uphold competitiveness and adaptability. Amidst technological progress and shifting consumer expectations, companies are under perpetual pressure to enhance operational efficiency while upholding stringent quality benchmarks.

Efficient processes are the backbone of any successful organization, serving as the foundation upon which all operations are built. Process quality ensures that these foundational elements are not only robust but also adaptable to the ever-changing demands of the market.
Services Covered

Propel Growth with Organized Finances

Unveil Profitability Patterns

Devote More Time to Core Operations

Navigate Taxation Smoothly

Make Informed Strategic Decisions

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Why Choose Us?


Accurate and structured diagnostics ahead of the engagement to ensure that all objectives are identified.

High ROI

Our methodologies are commensurate with the organization scale and ensures significant value delivery

Structured Approach

The structure and capability maturity model of the organization determines the engagement approach – Gradual or Fast-tracked

Relationship Building

We grow with our clients. Our long- standing client relationships enable a mutually beneficial growth journey.


All our engagements are focused on identifying potential digitization and automation Opportunities that results in value maximization.


Knowledge Repositories and industry frameworks/best practices enables benchmarking of all deliverables to best-in-class comparisons.

People Ecosystem

CEO Goal Alignment

Business Goals

Dollar Impact Form a Governance committee to identify, assign, Govern and drive Cost Optimization to closure

Organizational Alignment

Performance Metrics
  • M - Measure
  • E -Everything
  • T - That
  • R – Result
  • I – In
  • C – Customer
  • Satisfaction

Desired Capabilities

Centralized Stewardship Centralized tools and managing knowledge for optimization

Shared Service Ecosystem

Order to Cash

Procure to Pay

Report to Reconcile

Financial Research

Books Closure


GST & VAT Services

Claims Processing


Freight Bills Processing

Master Data Management

Our Value Proposition

Born Local Drive Global

  • Client First and Transformation Alignment
  • Near shore support for Business Transformation

Continual Improvement Plan Management

  • Cost optimization projects
  • Process Improvement managers for driving specific initiatives for improving yield and reducing waste/defect

Tooling Strategy

  • Digital Eco System to drive continual improvement
  • Data to Intelligence journey through digital shift 


dedicated Team
$ 0 Million +
value delivered
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Our Approach

Initial Assessment

Identification of Objectives & Goals

Customized Solutions & Strategies

Implementation of Quality Management System

Training & Capability Building

Continuous Improvement

Feedback & Customer Satisfaction

Monitoring & Evaluation

Imparting Excellence

Casual Analysis

  • Process Behavior Analysis(Control charts)
  • Identification of X Factors
  • Backlog Analysis
  • Defect Management & CAPA

Enable Optimization

  • Yield Improvement
  • 5 S & Visual Management
  • Kaizen & Continual improvement

Enable Transformation

  • Client Life Line
  • Total Cost of Ownership
  • Activity based Costing
  • Pugh Matrix & Adoption Analytics


  • KPI’s & Metrics
  • Volumetric Analysis
  • Statistical Predictive Modeling
  • Risk Analytics

Key Offerings

Lean Six Sigma

  • Value Stream Mapping & Optimization
  • Gemba
  • Kaizen & Innovation


  • Service-based Agile Governance
  • Program Management

Sustenance Framework

  • Output Inspection Framework
  • Audit Framework
  • Risk Framework
  • CSAT Framework
  • Training Framework
  • Process Improvement Framework
  • Metric Framework
  • 5S Model

Measure & Reduce Cost of Quality

  • Process Assessment
  • Benchmarking
  • Gap Analysis & Mapping Poor Quality Areas

Waste Elimination

  • Map the 8 Wastes
  • Defect Leakage Improvement
  • Damages & Destruction

Visualization & Process Improvement

  • Kanban
  • Andon
  • Fault Tree
  • 8D Mapping

Building Capability through People & Processes

  • Process & System Design
  • People Capability
  • People Engagement
  • Culture Building
  • Quality Trainings

Efficiency & Efficacy in Operations

  • Productivity
  • Quality
  • Cost
  • Agility

Influencing the Financial Outcome

  • EBITDA/Cash Flows
  • Revenue/Cost
  • Growth
  • New Ventures

Business Foot-Printing

  • Brand Experience
  • ESG Impact
  • Brand Resilience

Baseline Cost of Quality

  • Improve the Profit margin
  • Enhancement of Revenue
  • Timely Delivery
  • Defect Reduction

Waste Elimination

  • Supplier Capability Enhancement Initiative
  • Supplier Rationalization
  • Supplier Performance Oversight
  • Supplier Quality Monitoring

Our Quality Trainings

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