IT Developer for a leading ridesharing application.
Business Requirement :
The key objectives of this engagement would be to perform critical employee details validations across regions:
Identified Process Challenges :
The following challenges were noticed as part of the Engagement:
Number of locations and employees to be covered in limited duration of time.
Coordination with multiple Auditee SPOCs in each location / city.
Coordination with multiple Auditor SPOCs in each location / city
Approach and Solution Design :
We covered the activity with KYC verification of its entire contingent of off-roll employees deployed across the country.
Initiated remediation activity for Mismatch of information between the employee master and documents furnished.
Business Benefit and Result :
A total of 2458 employees spread across the country were verified. For the purpose of verification at the top 15 cities, we had set up the verification camps at the local OLA offices, wherein the employees and their documents were validated by a local auditor. For the remaining tier 2 and tier 3 cities comprising of approx. 240 employees, the validation was carried out via VC by the Bengaluru audit team.
The verification process involved the employees identifying themselves through their unique reference id issued by the respective vendor and furnishing his / her original offer letter, Aadhar card and PAN card (alternate address proof in the absence of Aadhar card).
Basis the above, a predefined checklist was filled up by the auditor, marking whether all the above were available or not. Photocopies of the mentioned originals were obtained and pinned with the checklist for archival and records.